Purpose of JobWe are currently seeking talented Design Producer for our San Antonio, TX facility.Facilitates the creation of moderately complex user experience designs by partnering with business stakeholders to define business requirements. Plans, organizes and manages the design process. Primary deliverables include the information architecture and wireframes for various digital channels (e.g., the web, smart phones, tablets, kiosks, email, desktop, etc.).Job RequirementsABOUT USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.ABOUT USAAS CHIEF DESIGN OFFICEUSAA has been powering innovation with empathy for nearly 100 years. Within the Chief Design Office (CDO), we reaffirm our commitment to build for the futureand humanize the digital experience. CDO is comprised of 200+multi-disciplinary designers, teachers, students, empathizers, explorers, doodlers, and even unicyclists. Spanning threelocations (San Antonio, Austin and Plano), we have varied backgrounds across all design disciplines,from self-taught to advanced degrees.As designers at USAA,we are measured by delivering on our mission: to help facilitate the financial security of our members. With access to millions of USAA members, we craft informed solutionsthrough human-centered designthat demonstrate value and meaning based on real needs. We continually engage our businesspartners and members to ensure we are focused on the right solutions. As technology continues to evolve at a rapid pace, we recognize the need to not only stay current, but also look beyond,all for the benefit of our members.Facilitates the creation of moderately complex design solutions by participating in defining the business and design requirements, developing an information architecture, and developing wire frames.Partners with the designer to create a user interface prototype, and with usability specialists to perform usability testing.Coordinates approvals with legal, the business and other stakeholders.Facilitates the development or improvement of design processes, procedures, standards and guidelines.Serves as a resource to less experienced team members.May resolve design and technical issues through an understanding of the business and design principles.Clearly articulates the various facets of the issue and leads the team to resolution.Contributes to the alignment of member experiences across projects, programs, products and channels.Minimum RequirementsBachelor's degree or 4 years of related Design experience4 or more years of experience in marketing, advertising or digital design, to include at least 2 years of experience in one or more of the following areas: web, smart phone and tablet design production, digital design or equivalent.Fully proficient understanding of user experience design principles.Fully proficient with Microsoft Office and Visio*Qualifications may warrant placement in a different job level.*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.PreferredProject management/SCRUMUnderstanding of and experience with any of the following: user research, design thinking, Human Centered Design methodologiesExperience working in an Agile environmentExposure to working in a an Enterprise environmentFamiliarity with Asana, RTC, or Agile CentralUnderstanding of SAFe practicesExperience writing business cases, roadmaps, and timelinesAdditional AbilitiesSuccessfully manages multiple complex projects at the same timePlans and facilitate workshops with stakeholders who are unfamiliar with design processesOperates in a collaborative work environmentProactive and operates with minimal directionStrong individual contributorKnowledge of design deliverables and their appropriate useUnderstanding of Agile methodologiesAdvocates for the value of design with stakeholdersThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.Last day for internal candidates to apply to the opening is 02/12/19 by 11:59 pm CST time.